⚠️ Important: By using vitibet.ws, you confirm that you have read and agreed to this Privacy Policy. If you have any questions, please
Contact Us।
Vitibet collects certain necessary information to deliver the best possible service. We only gather what is genuinely needed to operate and improve our platform. Full details by category are provided below.
Information Provided Directly
Information you provide during registration or while using your account is collected. This includes:
- Full name and date of birth (for age verification)
- Mobile Number and Email Address
- Residential address and district/division
- National ID or passport number (for KYC verification)
- Payment method details (bKash/Nagad number, etc.)
- Password (stored in fully encrypted form)
Automatically Collected Information
When you use the vitibet platform, the following information may be collected automatically:
- IP Address and Device Type
- Browser information and operating system
- Log of pages visited and time spent
- Login Time, Date, and Location
- Betting and gaming activity history
✅ Our Commitment: We do not access your mobile gallery, contact list, or any other personal files. Only the information necessary to provide our services is collected.
Collected data is used only for specific, legitimate purposes. The reason for each use is clearly stated below.
| Purpose of Use |
Applicable Information |
Legal Basis |
| Account Creation and Management |
Name, Email, Phone |
Contractual Obligations |
| Identity verification (KYC) |
NID, address |
Legal Obligations |
| Payment processing |
Payment Information |
Contractual Obligations |
| Fraud Prevention |
IP, logs, device |
Legitimate Interest |
| Personalized Offers |
Betting History |
Consent |
| Customer Care & Support |
Contact Information |
Contractual Obligations |
| Service Improvement |
Usage Patterns |
Legitimate Interest |
Your data will not be used for any purpose beyond those stated above. If we ever need to use it for a new purpose, you will be informed in advance and, where required, your fresh consent will be obtained.
Vitibet never sells, rents, or shares your personal data for commercial purposes. In limited circumstances, specific information may be shared with trusted partners.
Lawful Grounds for Sharing Data
- Payment processors: Limited data is shared with payment gateways such as bKash, Nagad, and Rocket solely to process transactions.
- Identity Verification Provider: For KYC, data is shared with a regulator-approved verification provider.
- Law Enforcement Agencies: We may be required to disclose information under a court order or government directive.
- Fraud Prevention Services: Non-personal data may be shared with cybersecurity or anti-fraud systems.
🤝 Partner Obligations: Any third party we share data with is contractually bound to uphold vitibet's privacy standards. They may not use the information received for any other purpose.
Cookies are used to support the functionality of the vitibet platform and improve your experience. We use three types of cookies.
- Essential Cookies: Login sessions and security tokens are required for the site to function and cannot be disabled.
- Functional Cookies: Remembers your language preference and theme settings. You can turn this off at any time.
- Analytics cookies: Helps us understand which pages on the site are used most. Fully anonymous data. You can opt out at any time.
You can delete existing cookies or block new ones at any time through your browser settings. Keep in mind that disabling essential cookies may prevent the platform from functioning properly.
We do not retain your data longer than necessary. Each data type has its own dedicated retention policy.
- Account information: For the duration your account is active, and for 5 years after closure (for legal compliance).
- Transaction records: Up to 7 years (as required by financial regulations).
- KYC Documents: 5 years after account closure.
- Betting History: For as long as your account remains active.
- Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
- Support Chat Logs: Retained for up to 3 years.
📌 Upon expiry: Once the retention period expires, your data is securely deleted or irreversibly anonymized. No copies are stored elsewhere.
As a vitibet member, you have fundamental rights over your personal data. You may exercise these rights at any time.
Right to Access
If you'd like to know what information we hold about you, submit a request and you'll receive a full report within 30 days.
Right to Rectification
If any information is incorrect, you can request a correction. Many details can also be updated directly from your profile.
Right to Erasure
If you close your account and there are no outstanding legal obligations, you can request complete deletion of your data.
Right to Restrict Processing
You can restrict how your data is used for specific purposes without having to close your account.
Right to portability
You can request a download of your data in a machine-readable format (JSON/CSV).
Right to Object
You can object to marketing communications or profiling at any time.
📧 To exercise your rights: Email us at support@vitibet.ws or
Help Center Get in touch. We'll respond within 30 days.
Vitibet is strictly for users aged 18 and above. We never knowingly collect personal information from minors.
- Age is verified at registration, and anyone under 18 is blocked from creating an account.
- If we become aware that a minor's information has been collected inadvertently, it will be deleted immediately.
- If parents have concerns, they can reach us at support@vitibet.ws.
To protect your information, vitibet employs industry-leading security technologies, with safeguards in place at both the technical and organisational level.
- 256-bit SSL/TLS encryption: All data transfers are fully encrypted.
- Two-factor authentication (2FA): An extra layer of security at login.
- Firewall and DDoS Protection: Servers are protected against external attacks.
- Regular Security Audits: Regularly tested by independent third-party security experts.
- Staff Training: Only authorized personnel can access data, and only to the extent necessary.
- Data Backups: Encrypted backups are stored on secure servers.
🔒 You can help too: Never share your password, avoid logging in on public Wi-Fi, and keep 2FA enabled. Security is a shared responsibility.
Vitibet may update this privacy policy when necessary. We are always transparent about any changes we make.
- You will be notified by email or SMS at least 7 days before any significant changes take effect.
- The date of every update will be shown at the top of this page under "Last Updated".
- Continued use of the platform after changes take effect will be considered acceptance of the updated policy.
- If you object to any changes, you may close your account and request deletion of your data.
For any questions, complaints, or requests regarding our Privacy Policy, please get in touch. We are always here to help.
- Email: support@vitibet.ws
- Live Chat: Available 24/7 — Help Center Go
- Response time: 48 hours by email, instant via live chat
📬 Data Requests: To view, correct, or delete your data, email support@vitibet.ws with "Data Request" in the subject line.